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HAIR BY CANDY CAMPBELL

Terms & Conditions

Booking Fee

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  • All bookings require a £30 non-refundable booking fee unless specified otherwise

  • All booking fees must be paid in full

  • All booking fees must be paid by bank transfer

  • All booking fees paid are non-refundable

  • All booking fees paid will secure the slot booked

  • The remaining balance is to be paid on the day by either card, cash or bank transfer

  • The booking will not be confirmed if a booking fee has not been paid

  • Booking fees will be refunded if for any unforeseen circumstances the booking is cancelled by Hair By Candy Campbell

Hair Prep

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  • Natural hair must be washed and cleaned prior to the booking

  • Natural hair must be blown out prior to the booking.

  • There is an additional charge of £15 for your natural hair to be blown out during the booking

  • Unclean hair and scalp will not be serviced

  • Bookings will be cancelled if hair is unclean.

  • Any bookings cancelled due to hair being unclean will result it in the loss of the booking fee. 

  • Clients can be rebook a new slot which will be subject to availability and a new booking fee. 

  • All rebookings will be require a £30 non-refundable booking fee to secure the slot.

Booking Confirmation

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  • All of the following information must be confirmed at the time of the booking:

    • Name

    • Hairstyle

    • Total Price

    • Booking fee

    • Date

    • Time

    • Location

    • Contact Number

  • The following must be confirmed at the time of the booking:

    • Colour of braiding hair 

    • Length of braid style

    • If require curly ends

  • If you require a blow out during the booking, then you must add a note to the additional information box to request this (Additional £15 for this service)

  • Polite notice that all dogs are put away during the booking

  • An email confirmation will be sent to confirm all bookings made online

  • 10% student discount available with a valid student card *T&Cs apply separately

  • Minimum age 10 to book a slot with HBCC (exceptions can be made for 5 years olds+)

  • All bookings are subject to the full terms and conditions and are accepted once booking fee has been paid

Cancellations

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  • Booking fees are non-refundable if the booking is cancelled

  • Cancellations made within 48 hours of the booking will result in a 50% cancellation fee

  • Cancellation fee is based on the total price charged and does not include the booking fee paid

  • Bookings must be rebooked no later than 48 hours prior to the slot booked to avoid paying a new booking fee

  • If the booking is cancelled and rebooked within 48 hours of the original booking then a new non-refundable booking fee will be required to secure the slot

  • Three consecutive cancellations will require a non-refundable payment in full to secure future slots

  • Failure to pay the cancellation fee will result in no future bookings with HBCC

  • Any booking fee paid will be refunded if the booking is cancelled by HBCC

Student Discount

 

  • ​10% student discount will be available for all students with a valid student card

  • The student discount must be applied online at the time of booking to be valid. This will also be stated on the booking email confirmation

  • Student discounts cannot be used in conjunction with any other offers

  • Cannot be used with loyalty card rewards, competition, giveaways or any other offer

  • A valid student card must either be presented on the day, or a copy sent via email prior to the day of the booking for the 10% student discount to apply

  • A clear photograph of the valid student card should be sent via email

  • A maximum of 10% student discount will be applied

  • Minimum age 10 to book a slot with HBCC

Slots

 

  • Slots are subject to availability

  • Booking fees must be paid in full to book a slot​

  • All slots must be booked online through our website

  • All bookings made online will be confirmed via email

  • Additional slot availability due to cancellations will be notified via social media and will be bookable online through our website

  • Minimum age 10 to book a slot with HBCC

Locations

 

  • Mobile Hairstylist based in Hitchin covering Hertfordshire and Bedfordshire

  • Currently, only a Mobile Home Service offered.

  • Salon bookings can be requested at an additional cost of £47.50

  • The salon is based in Stevenage

  • If a salon booking is requested, the details of the salon will be sent 48 hours prior to your booking

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0 - 5 miles: £0 No Cost

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  1. Hitchin

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5 - 10 miles: £2.50

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  1. Ickleford

  2. Letchworth

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10 - 30 miles: £7.50

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  1. Arlesey

  2. Pirton

  3. Baldock

  4. Lower Stondon

  5. Stevenage

  6. Lilley

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30 - 50 miles: £12.50

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  1. Codicote

  2. Ashwell

  3. Luton

  4. Clifton

  5. Guilden Modern

  6. Biggleswade

  7. Kimpton

  8. Welwyn

  9. Dunstable

  10. Hatfield

  11. Hertford

  12. Clapham (Bedford)

  13. Kempston

  14. Bedford

  15. St Albans

  16. Hemel Hempstead ​

  17. Ware

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50 - 60 miles: £15

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  1. St Neots 

  2. Abbots Langley

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60 - 70 miles: £22.50

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  1. Bushey 

  2. Tring 

  3. Watford

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Request a location

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North London/Other Locations: Please contact via email, social media and call/text (07925997190).

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